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Shiseido Expands Caroline Foo’s Role to Cover Malaysia and Indonesia

The dual-market appointment points to a more integrated Southeast Asia structure as Shiseido looks to align growth strategy and operations across Malaysia and Indonesia.

Cezary Kowalski
March 30, 2026 2 min read
Shiseido Malaysia appoints Caroline Foo as managing director

Shiseido has appointed Caroline Foo as Managing Director for Malaysia while retaining her current role as President Director of Shiseido Indonesia. The appointment gives her oversight of both markets, with reporting lines to the Chief Executive Officer of Shiseido Asia Pacific.

Dual-Market Leadership Structure

In the expanded role, Foo will lead business strategy, market growth, and brand development across Malaysia and Indonesia. The company said the structure is intended to strengthen coordination between the two Southeast Asian markets and create closer operational alignment.

The move also suggests Shiseido is treating Malaysia and Indonesia as a more connected management cluster rather than two fully separate market units. That last point is an inference based on the dual leadership setup described in the announcement.

Regional Growth and Omnichannel Focus

Foo has previously led Shiseido Indonesia, where the company said she drove portfolio strengthening and faster digital and omnichannel development. Her earlier experience includes roles at L’Oréal, Procter & Gamble, and Citi.

For the trade, the appointment matters less as a routine executive move and more as a signal of how large beauty groups are organizing leadership in Southeast Asia. The emphasis appears to be on regional synergies, shared market insight, and more efficient growth execution across neighboring markets. This final sentence is an inference based on the rationale given for the appointment.

Cezary Kowalski

I'm a journalist and editor with a background in trade publishing. I started Dewsia because the Asian beauty market - and Vietnamese skincare in particular - had no dedicated English-language editorial coverage. Not blogs, not influencer content: reporting. Brand histories, market data, regulatory shifts, and ingredient sourcing. Dewsia covers the full scope - news and analysis across Vietnamese, Korean, Japanese, and Chinese beauty - with a focus on the markets and brands that Western media overlooks.

2 min read